Web Content

For a major telecommunications company —
Managed the content standards & Quality Assurance for a Knowledge Management initiative. Created templates for sales support documents and customer collateral.

Coached & trained authors in creating templates. Monitored compliance of document templates and categorizations to overall information architecture.

For a technical advertising company —
Created web-based marketing materials for an interactive catalog company that specializes in web development and e-commerce. Work included writing press releases, case studies, trade journal articles and brochure copy, content creation for web site re-design, including online marketing and search engine positioning.

For a Fortune 100 insurance company —
Reorganized a corporate intranet site to improve navigation; created web content and online articles; updated pages using html.

For an international insurance organization operations division —
Interviewed key managers to develop best practices communications for the corporate intranet including the use of  e-signature to speed up the new policy approval process.

For a leading pharmaceutical and health care products company –
Managed web content and wrote feature articles and reports on IS security, enterprise upgrades, technology assets management etc. for an online intranet publication targeting 1,600 IS professionals across a division, the holding company, and a joint venture partner.

For a Fortune 500 telecommunications company —
Provided HTML for all web pages for a computer-telephone product line. Intranet site development included writing, editing, graphics work, HTML programming and placement of files on the server by FTP. Provided updates to an external site and revised existing web pages using HTML. Created 2 customer newsletters and 12 printed brochures available on the web in Adobe Acrobat format.